Guardar Volver a la búsqueda Descripción Resumen Otras ofertas Added 30/07/2026Drive data-driven operational excellence globally.Drive data-driven operational excellence globally.¿Dónde vas a trabajar?Global leader, recognised for its innovation, engineering excellence, and commitment to sustainable mobility. With operations across multiple countries, offers a dynamic and international environment where technology plays a crucial role in business success.DescripciónDefine and govern the end-to-end monitoring framework covering infrastructure, interfaces and business processes.Manage SAP Focused Run, SAP Solution Manager, or equivalent monitoring platforms.Lead cross-functional Problem Management initiatives and root cause analysis.Identify recurring incidents and drive permanent solutions across operational teams.Consolidate and govern SAP RUN KPIs and SLAs.Present service performance results to leadership and steering committees.Design alerting strategies and escalation procedures for Major Incidents.Own and manage the Continuous Service Improvement Plan (CSIP).Maintain and prioritise the service improvement backlog.Coordinate capacity management activities across Basis, Integration and Functional teams.Anticipate performance bottlenecks and rollout-related risks.Support post-mortem reviews of major incidents through metrics and trend analysis.Promote a culture of operational excellence and continuous improvement.¿A quién buscamos (H/M/D)?Experience in SAP Service Management, Governance, Monitoring or Operations environments.Knowledge of SAP Focused Run, SAP Solution Manager or similar monitoring tools.Strong experience managing KPIs, SLAs and service performance frameworks.Expertise in Problem Management and root-cause analysis methodologies.Strong analytical and reporting skills.Ability to coordinate multiple stakeholders and technical teams.Leadership skills and continuous improvement mindset.Professional level of English.Based in Valencia or surrounding areas.¿Cuáles son tus beneficios?Strategic leadership role with enterprise-wide visibility.Opportunity to drive service excellence within a global organisation.Exposure to large-scale SAP transformation and rollout programmes.International and collaborative work environment.Flexible working arrangements.Strong career development opportunities.Competitive compensation and benefits package.Ver más ofertas de empleoMarina PlaIndicar número de referencia para la ofertaJN-072026-7074317Resumen de empleoSectorTecnologíaSub SectorConsultor SAPAñadir industriaTechnology & TelecomsLocalizaciónEspañaTipo de ContractoPermanenteNombre del consultorMarina PlaNúmero de referenciaJN-072026-7074317
