Senior Commercial Training and Education Manager Trauma

Training Delivery & Field coaching Activity - 70%

• Deliver training to both new and tenured sales professionals, through various venues including live instructor led courses, virtual classrooms, and field-based training/coaching.
• Run learning events (classroom, webinar, field based, etc.) in the learning management system.
• Ensure that all members of the sales team are certified on the knowledge, skills, and behaviors needed to win (e.g., product, clinical and procedural knowledge, primary competitors and how to win against them, selling skills, negotiation skills, business planning, tenders)
• Deliver the curriculum as aligned with Global Commercial Training competency framework, train sales reps on the company selling process, and aim to accelerate sales readiness and preparedness of the sales force
• Join the Commercial team on field visits to ensure the right implementation of both product/clinical competence as well as sales enablement skills' implementation.
• Field based training/coaching will be on an individual or small group basis during territory-based field visits, but it could also entail local seminars, workshops, and other training events.

Act as a mentor and role model for sales reps & field managers and encourage a culture of continuous learning and development. Cultivate a culture of coaching for the commercial team, set the standards and governance for this coaching culture across the cluster by developing a coaching plan for Field managers and ensure the sustainability of this culture through solid critical metrics that will be automated on the CRM or Learning Management System or any similar vehicle.

Collaborate with HR and Sales Management to remediate gaps in performance. This role requires sophisticated interpersonal leadership skills to work with a broad group of cross-functional business partners (e.g. global content development, leadership coach, local marketing, sales leadership), and will work collaboratively to tackle complex business opportunities related to the franchise.

Develop strategic and tactical plans for your respective area for Commercial Training & Education (CT+E). Regular participation in Leadership Teams meetings representing the CT+E function through communicating progress and ROI of key CT+E projects, progress of new hire onboarding and tenured commercial teams learning objectives, and work on the learning needs analysis outcomes to cover the learning gaps.