Customer Operations (Swedish speaker) - (short-term position)

The successful candidate will perform the following duties:

• Efficiently and professionally handle customer inquiries and requests in Swedish and English.
• Coordinate orders and ensure that established deadlines are met.
• Resolve issues related to products or services in collaboration with other departments.
• Update and maintain accurate records of customer interactions in the internal system.
• Collaborate with the team to improve the department's processes and workflows.
• Provide administrative support to the operations team.
• Ensure compliance with company policies and procedures.
• Prepare reports related to the activities of the Customer Service department.