Business Partner SAP SD/MM (Final Client)

As a SAP SD/MM Business Partner, you are the key operational link between business users and corporate Strategy & Transformation organization.

You ensure the smooth day-to-day usage of the Platform, resolve functional issues, translate business needs into system enhancements and actively contribute to user adoption and process excellence.

You report directly to the Global Head of Backoffice and work closely with internal business departments, the local Strategy& Transformation Business Partners and external IT partners.

This position is based in Madrid.

A snapshot of your responsibilities:

• You provide day-to-day functional support to internal business users on the Platform.
• You register and manage incidents and requests, ensuring clear documentation and first-time-right resolution.
• You guide users in "how-to" questions and ensure correct usage of the system and processes.
• You collect, analyze and document new business requirements and improvement requests.
• You coordinate and/or support user acceptance testing (UAT) and validation of implemented changes.
• You communicate new functionalities and system updates to the business
• You identify training needs and facilitate training sessions where required.
• You act as an ambassador of the Platform and continuously deepen your process and system knowledge.