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Accounts Payable Back Office - Call Center

Barcelona Ciudad Permanente Remoto / híbrido Ver descripción del puesto
The mission is to ensure that the supplier's calls and emails are properly addressed on time, assuring the E2E process in an accurate manner providing the highest service to the external clients. This position will control the suppliers inquires, requests to assure that we are compliant with payments while giving an outstanding service to our external clients.

Added 25/06/2026

  • Great opportunity to boost your career in Finance!
  • International Company SSC in Barcelona

¿Dónde vas a trabajar?

Our client is a Spanish multinational company headquartered in Barcelona, specializing in the fashion and fragrance industry.

Descripción

Functions and Responsibilities:

Issue Resolution:

  • Analyzing and resolving invoice discrepancies and any related issues in a timely and efficient manner
  • Fast and effective response to inbound calls/emails.
  • Solve status queries.
  • Escalate potential issues.



Service Excellence:

  • Providing the best-in-class supplier service based on a fine understanding of the nature of Accounts Payable.
  • Ensure contractual SLA is maintained (48 hours to answer emails).
  • Ensure the E2E supplier service process.
  • Vendor Relations: Managing vendor inquiries, offering clarifications.



Cross‑department Coordination: Collaborating closely with internal teams (Accounts Payable, Treasury, other deparments) to resolve the issues

¿A quién buscamos (H/M/D)?

Requirements:

  • Languages: English required, Spanish preferred but not mandatory. Additional languages are considered an asset.



Competencies:

  • Customer orientation
  • Strong attention to detail.
  • Strong communication skills.
  • Strong analytical and problem-solving skills
  • Flexible and autonomous.
  • Initiative, highly proactive and adaptable approach.
  • Solution oriented.
  • Real capability to listen to customers, understanding of their needs.



Specific Knowledge required: Proficiency in SAP and Microsoft Office.

¿Cuáles son tus beneficios?

  • Canteen with a full meal for €3.60 (deducted directly from payroll)
  • Gym at the office + guided classes outside working hours for €18/month
  • Parking
  • Flexible compensation: health insurance, transport card, childcare (paid through payroll)
  • Pension plan with Banco Santander (in case of termination, it becomes the employee's property)
  • E-shop with discounts on company products
  • Christmas hamper with group products valued at over €1,000
  • Remote work allowance of €200 in the first month - 2 days home office
Ver más ofertas de empleo
Dogukan Akin
Indicar número de referencia para la oferta
JN-062026-7049002

Resumen de empleo

Sector
Banca
Sub Sector
Servicios Centrales de Banca
Añadir industria
Business Services
Localización
Barcelona Ciudad
Tipo de Contracto
Permanente
Nombre del consultor
Dogukan Akin
Número de referencia
JN-062026-7049002
Modalidad de trabajo
Remoto / híbrido

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