Technical aftersales manager

Madrid Permanente EUR70.000 - EUR80.000 por año Ver descripción del puesto
Responsible for aftersales technical and operational performance of the Spanish dealer network

Added 25/06/2026

  • Automotive Industry
  • New creation position

¿Dónde vas a trabajar?

Automotive company

Descripción

  • Lead dealer technical support activities (hotline, case management), manage Technical Service Bulletins, and escalate complex technical issues to HQ.
  • Serve as the primary technical contact for the dealer network.
  • Implement and control warranty policies, analyse warranty trends, and support dealers in correct warranty processes and compliance.
  • Deploy the technical training strategy for Spain, covering new models, EVs, and ADAS.
  • Ensure certification, launch readiness, and training quality through external training partners.
  • Coordinate recalls and service campaigns, ensuring clear dealer communication, correct execution, completion monitoring, and reporting to HQ and authorities.
  • Conduct workshop audits, assess compliance with service and safety standards, identify gaps, and drive corrective actions with dealers.
  • Manage outsourced technical training providers, ensuring alignment with curricula, quality standards, budgets, and KPIs.

¿A quién buscamos (H/M/D)?

  • 10 Years plus experience in automotive aftersales or technical service management
  • Strong knowledge of dealer operations, warranty control, and modern vehicle technologies (EV/ADAS)
  • Proven ability to manage dealer networks and external partners
  • Fluent Spanish and English

¿Cuáles son tus beneficios?

Responsible for aftersales technical and operational performance of the Spanish dealer network.

Ver más ofertas de empleo
Paula Almansa
Indicar número de referencia para la oferta
JN-062026-7046900

Resumen de empleo

Sector
Comercial
Sub Sector
Venta Técnica
Añadir industria
Industrial / Manufacturing
Localización
Madrid
Tipo de Contracto
Permanente
Nombre del consultor
Paula Almansa
Número de referencia
JN-062026-7046900

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