Solutions Service Engineer (Cloud/Onprem) - Pharma Company

Barcelona Permanente Remoto / híbrido Ver descripción del puesto
We are looking for a Digital Solutions Service Engineer to join an international team delivering advanced digital and software solutions to healthcare organizations worldwide. This role combines technical expertise, customer interaction, and problem-solving, supporting both cloud-based and on-premise environments.

Added 02/09/2026

  • Solutions Service Engineer (Cloud/Onprem).
  • Pharma Company.

¿Dónde vas a trabajar?

Pharma Global Company

Descripción

  • Installing, configuring, and commissioning software solutions at customer sites.
  • Providing advanced technical support and troubleshooting across applications, infrastructure, networking, and integration layers.
  • Investigating and resolving software-related issues, escalating complex cases to specialist teams when required.
  • Acting as the primary technical point of contact for customers throughout the support lifecycle.
  • Delivering technical training sessions and knowledge transfer to end users and local teams.
  • Supporting system integrations and ensuring smooth communication between different platforms and technologies.
  • Producing and maintaining technical documentation, implementation guides, and service procedures.
  • Collaborating with Product, Development, Quality Assurance, and regional support teams to ensure high service standards.
  • Managing customer expectations through proactive communication and timely issue resolution.



¿A quién buscamos (H/M/D)?

  • Degree in Computer Science, Engineering, Information Technology, or a related technical discipline.
  • Minimum of 2 years experience in technical support, professional services, software implementation, or a similar customer-facing technical role.
  • Enterprise networking, troubleshooting, and network security concepts.
  • Windows operating systems administration and configuration.
  • SQL databases and database management fundamentals.
  • Virtualization technologies and infrastructure monitoring.
  • Cloud environments and SaaS, PaaS, and IaaS architectures.
  • Software integrations and communication protocols.
  • Web applications and application server environments.
  • Strong written and verbal communication skills in English.
  • Ability to work independently while collaborating effectively within global teams.
  • Excellent customer-facing and communication abilities.
  • Willingness to travel internationally up to 5 - 10% of the time.



¿Cuáles son tus beneficios?

  • Permanent Contract.
  • Competitive Salary.
  • 3 days a week working from home.
  • Flexible Schedule.
  • Multicultural and friendly team.
  • Exciting opportunities for professional development.
  • Ongoing training.
  • Multiple Social benefits: Canteen, health insurance, nursery check, English training...
Ver más ofertas de empleo
César Horna
Indicar número de referencia para la oferta
JN-082026-7093226

Resumen de empleo

Sector
Tecnología
Sub Sector
Soporte Técnico
Industria
Technology & Telecoms
Localización
Barcelona
Tipo de Contracto
Permanente
Nombre del consultor
César Horna
Número de referencia
JN-082026-7093226
Modalidad de trabajo
Remoto / híbrido

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