Global Claims Strategy Manager - Insurance Company

España Permanente Ver descripción del puesto
The Group Claims Officer plays a global coordination role across the Group's different Market Units.

Actualizado el 26/10/2026

  • Group Claims Officer
  • Insurance Company

¿Dónde vas a trabajar?

International insurance company.

Descripción

  • Sets a common direction, standards and guidelines for claims across the Group.
  • Identifies shared issues, opportunities and priorities across market units.
  • Identify the improvement area that and builds a common improvement movement by connecting market units and encouraging collaboration.
  • Initiative and coordinates global toolkits and initiatives while supporting market units in adapting and executing them locally.
  • Monitors KPIs and performance data to identify trends, gaps and improvement opportunities.
  • Facilitates the exchange of best practices, tools and lessons learned between countries and teams.
  • Supports initiatives in automation, AI, data and process improvement.
  • Works closely with Market Units Claims and other relevant Group functions to turn insights into practical improvements.
  • Builds trusted relationships with Heads of Claims and beyond and influences progress through dialogue rather than a top-down approach.
  • Ensures that agreed priorities are followed through and implemented by the responsible market units.
  • Act as a trusted advisor, promotor and challenger for the respective Market Units.
  • Act as an owner of the selected topics across the Claims value chain by identifying needs, initiating initiatives, building momentum with Market Units, co-developing targeted solutions or standards and ensuring a clear handover of ownership to market units for local execution.
  • Working closely with Head of Claims in identifying talents across the Market Units who can help execute agenda and act as a ambassadors in the Market Units level.



¿A quién buscamos (H/M/D)?

The successful candidate should meet the following requirements:

  • Academic degree in Law, Business Administration, Economics, or a related field.
  • More than 5 years of experience in the insurance sector, within Claims, Operations, or Customer Excellence functions.
  • Strong program management skills and experience working with cross-functional teams.
  • Customer and service-oriented profile, with excellent communication, networking, and negotiation skills.
  • Strong analytical and problem-solving capabilities, with the ability to develop new solutions and concepts.
  • Ability to work independently and within international teams.
  • Excellent communication and stakeholder management skills.
  • Strong decision-making ability.
  • Adaptability and openness to change.
  • Willingness to travel within Europe up to 30% of the time.
  • Languages: Professional proficiency in English is required. Knowledge of Italian, German, Spanish, French, or Dutch will be considered an advantage.

¿Cuáles son tus beneficios?

    • Competitive salary package.
    • Opportunity to join a well-established organization within the professional services sector.
    • Professional development opportunities within the insurance industry.
    • A highly visible position within the organization, working in an environment and team with strong internal exposure.
    • A structured and professional working environment.



Ver más ofertas de empleo
Emilia Sánchez
Indicar número de referencia para la oferta
JN-052026-7019508

Resumen de empleo

Sector
Seguros
Sub Sector
Claims
Industria
Insurance
Localización
España
Tipo de Contracto
Permanente
Nombre del consultor
Emilia Sánchez
Número de referencia
JN-052026-7019508

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