Accounts Payables - Customer Service

Barcelona Permanente Ver descripción del puesto
Accounts Payables - Customer Service

Added 22/09/2026

  • Accounts Payables - Customer Service
  • Multinational Company in Barcelona

¿Dónde vas a trabajar?

Multinational Company in Barcelona

Descripción

Issue Resolution:

  • Analyzing and resolving invoice discrepancies and any related issues in a timely and efficient manner
  • Fast and effective response to inbound calls/emails.
  • Solve status queries.
  • Escalate potential issues.



Service Excellence:

  • Providing the best-in-class supplier service based on a fine understanding of the nature of Accounts Payable.
  • Ensure contractual SLA is maintained (48 hours to answer emails).
  • Ensure the E2E supplier service process.
  • Vendor Relations: Managing vendor inquiries, offering clarifications.



Cross‑department Coordination: Collaborating closely with internal teams (Accounts Payable, Treasury, other deparments) to resolve the issues

¿A quién buscamos (H/M/D)?

Requirements:

  • Languages: English required, Spanish preferred but not mandatory. Additional languages are considered an asset.



Competencies:

  • Customer orientation
  • Strong attention to detail.
  • Strong communication skills.
  • Strong analytical and problem-solving skills
  • Flexible and autonomous.
  • Initiative, highly proactive and adaptable approach.
  • Solution oriented.
  • Real capability to listen to customers, understanding of their needs.



Specific Knowledge required: Proficiency in SAP and Microsoft Office.

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Working hours

  • Flexible start time between 7:30 a.m. and 10:00 a.m.
  • From Monday to Thursday, employees work 8.5 hours of effective working time per day, plus a 40-minute lunch and coffee break.
  • On Fridays, there is a 6-hour intensive working day, with a flexible start time between 7:30 a.m. and 9:30 a.m.



Remote Working Policy

  • Hybrid model: 3 days in the office and 2 days working from home.
  • Employees do not need to complete their probation period to access remote working; they simply need to accept the company's remote working policy.
  • Working remotely from abroad is not permitted, nor from locations more than 3 hours away from the office.
Ver más ofertas de empleo
Patricia Navas
Indicar número de referencia para la oferta
JN-092026-7109262

Resumen de empleo

Sector
Finanzas
Sub Sector
Accounts Payable Manager
Industria
FMCG (Fast Moving Consumer Goods)
Localización
Barcelona
Tipo de Contracto
Permanente
Nombre del consultor
Patricia Navas
Número de referencia
JN-092026-7109262

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