Technical Business Analyst (Automotive Sector)

Madrid Permanente Remoto / híbrido View Job Description
The Technical Business Analyst will provide development and configuration skillset to the European Competency Centre. Functioning and the 2nd line application support for multiple countries in different possible systems (Miles, Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab or similar systems specialized in Renting/Leasing sector).

Actualizado el 02/12/2024

  • Multinational Company Automotive (Final Company)
  • Technical Business Analyst (Miles or similar platform will be valuable)

¿Dónde vas a trabajar?

Multinational Automotive Company

Descripción

The Technical Business Anayst will provide hands-on development and configuration skills with the Sofico Miles system or similar ones such as Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab.

  • Miles Level 2 Miles Support to Multiple European Countries (valuable knowledge of any other automotive platform instead of Miles)



o Triage incidents and defects -> internal or Sofico

o Solve Incidents and fix Defects

o System Changes - Small to Medium, consulting on Large

  • Become a EU expert for configuration and functional capabilities of Sofico Miles software including (valuable knowledge of any other automotive platform instead of Miles):



o formula writing; scheduling; workflow; functional configuration; log interpretation; user administration; data query, extraction and upload; reporting.

  • Provide 2nd level application support for functional and technical questions.
  • Seek to ensure and maintain system standardisation across all countries
  • Engage with IT vendor to prioritise and follow up incidents and change requests through to timely resolution.
  • Continuously improve upon the business experience and identify solutions to improve efficiencies

¿A quién buscamos (H/M/D)?

The Technical Business Analyst should have the following skills:

  • Excellent influencing skills coupled with ability to manage internal and external relationships and stakeholders
  • Strong understanding Integration technologies
  • Technical skills in areas such as



o SQL / database

o Reporting

  • Can write and review detailed technical solution designs
  • Excellent understanding of Integration best practices
  • Very strong problem solving and root cause analysis skills
  • Demonstrate strong ownership of task at hand and ability to see it through from issue to identification to resolution.
  • Demonstrated ability to work in an agile, fast-paced environment
  • Ability to work independently, with minimal direction
  • Must be Fluent in English



Desirable:

  • First hand experience in application management would be considered as an asset.
  • Fleet Management System experience - Miles (Sofico) or similar ones: Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab.
  • Fleet or financial services industry experience
  • Postfix (RPN) stack-oriented language skills
  • Jasper reports
  • Knowledge of French , Italian, German, Spanish is a significant advantage

¿Cuáles son tus beneficios?

Interesting professional opportunity

Ver más ofertas de empleo
Maria Mosquera
Indicar número de referencia para la oferta
JN-092023-6194578

Resumen de empleo

Sector
Tecnología
Sub Sector
IT Business Analysis
Industria
Technology & Telecoms
Localización
Madrid
Tipo de Contracto
Permanent
Nombre del consultor
Maria Mosquera
Número de referencia
JN-092023-6194578
Modalidad de trabajo
Remoto / híbrido

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