Reservations Manager Premium Wellness Clinic. Alicante-Spain

Alicante Permanente View Job Description
We are looking for a dedicated, organized, and customer-focused Reservations Manager to lead a 3 people team and ensure the booking experience for our Premium Wellness Clinic based in Alicante.

Actualizado el 02/09/2024

  • Premium Wellness Clinic. Province of Alicante
  • Reservations Manager Team leader

¿Dónde vas a trabajar?

This organization is a prominent player in the Leisure, Travel & Tourism industry, based in the Province of Alicante.

Descripción

The Reservations Manager will:

  • Lead and manage the clinic reservations team.
  • Ensure all booking procedures are adhered to and all enquiries are responded to promptly.
  • Help develop and implement commercial strategies to maximize room occupancy rates.
  • Engage with guests, providing a high level of customer service and handling any complaints or issues efficiently.
  • Work closely with other departments to ensure a seamless guest experience.
  • Train and mentor team members to maximize their potential and performance.
  • Monitor and report on reservation metrics, KPIs, identifying areas for improvement.
  • Coordinate with external tourism partners.



¿A quién buscamos (H/M/D)?

A successful Reservations Manager should have:

  • Previous experience leading a reservations department.
  • Fluency in English and Spanish, both written and spoken.
  • Excellent organizational and leadership skills (at least 2-3 people team).
  • A commercial and customer-focused approach, with the ability to handle complaints and issues effectively.
  • Adeptness in using reservation systems and software.

¿Cuáles son tus beneficios?

  • A permanent position in aleading company in the Leisure, Travel & Tourism industry.
  • Opportunities for professional growth and development.
Ver más ofertas de empleo
Carmina Lanuza
Indicar número de referencia para la oferta
JN-092024-6523276

Resumen de empleo

Sector
Turismo y Hostelería
Sub Sector
Unit Management
Industria
Leisure, Travel & Tourism
Localización
Alicante
Tipo de Contracto
Permanent
Nombre del consultor
Carmina Lanuza
Número de referencia
JN-092024-6523276

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