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Actualizado el 02/09/2024
- Premium Wellness Clinic. Province of Alicante
- Reservations Manager Team leader
¿Dónde vas a trabajar?
This organization is a prominent player in the Leisure, Travel & Tourism industry, based in the Province of Alicante.
Descripción
The Reservations Manager will:
- Lead and manage the clinic reservations team.
- Ensure all booking procedures are adhered to and all enquiries are responded to promptly.
- Help develop and implement commercial strategies to maximize room occupancy rates.
- Engage with guests, providing a high level of customer service and handling any complaints or issues efficiently.
- Work closely with other departments to ensure a seamless guest experience.
- Train and mentor team members to maximize their potential and performance.
- Monitor and report on reservation metrics, KPIs, identifying areas for improvement.
- Coordinate with external tourism partners.
¿A quién buscamos (H/M/D)?
A successful Reservations Manager should have:
- Previous experience leading a reservations department.
- Fluency in English and Spanish, both written and spoken.
- Excellent organizational and leadership skills (at least 2-3 people team).
- A commercial and customer-focused approach, with the ability to handle complaints and issues effectively.
- Adeptness in using reservation systems and software.
¿Cuáles son tus beneficios?
- A permanent position in aleading company in the Leisure, Travel & Tourism industry.
- Opportunities for professional growth and development.
Ver más ofertas de empleo
Carmina Lanuza
Indicar número de referencia para la oferta
JN-092024-6523276
Resumen de empleo
- Sector
- Turismo y Hostelería
- Sub Sector
- Unit Management
- Industria
- Leisure, Travel & Tourism
- Localización
- Alicante
- Tipo de Contracto
- Permanent
- Nombre del consultor
- Carmina Lanuza
- Número de referencia
- JN-092024-6523276