IT SAP FICO Project Manager (Pharma Company)

Project Management

• Lead assigned projects as Project Manager, ensuring scope, objectives, deliverables, timelines, and quality.
• Build and maintain detailed work plans; identify tasks, resources, and schedules.
• Apply and follow established methodologies and standards.
• Manage risks and define communication plans with related areas.
• Track budget and milestones; supervise each project phase and ensure deadlines are met.
• Coordinate with suppliers to achieve project milestones and quality outcomes.
• Provide advice and ensure the proper implementation of business processes in the tools.

Applications Delivery Ownership

• Deliver IT solutions that meet business needs and comply with standards
• Lead changes and improvements in business applications
• Proactively drive continuous improvement and maintenance of applications
• Define strategic roadmaps for application evolution
• Ensure development, architecture, and integration align with business and IT requirements
• Guarantee compliance, scalability, and seamless process integration across systems

Service Management & System Administration

• Oversee operational service delivery for the area: demand, delivery, incident/request management.
• Ensure appropriate technical support, availability, and agility according to business requirements.
• Manage incidents and service requests, routing to suppliers or technical teams as needed.
• Maintain technical documentation (manuals, SOPs, HW/SW specs, design docs, source code, configuration).
• Ensure security measures and compliance with company procedures and regulations (incl. GxP).
• Support business users in the correct use of applications and systems; provide training support and coordinate with key users.
• Support other IT areas (delivery schedules, demand assessment, change control

Vendor Management

• Coordinate with suppliers on solution proposals, delivery, incidents, and evolutive services.
• Monitor vendor performance and compliance with SLAs and milestones.
• Maintain constructive relationships to drive continuous improvement.

Budget & Performance Management

• Collaborate in preparing the area's budget; monitor and control expenditure and investments.
• Track performance against financial and delivery targets; provide forecasts and reports.

Collaboration & Stakeholder Engagement

• Collaborate proactively with multi‑disciplinary teams (Business Analysts, development, operations, quality, security).
• Coordinate with key users and related IT areas to ensure alignment and adoption.