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Interim Operations Manager Iberia

Madrid Temporal EUR45.000 - EUR55.000 por año Ver descripción del puesto
UCB is looking for an individual with business acumen and proven consultancy skills to join us as Operations Manager (CRM Administrator) into the Insights to Impact & Go-to-Market team in Iberia. Key interface between the European Operation Strategy Team and the local Business Units (commercial, medical, access, and back-office teams, as well as IT and external vendors). Long Term Project. Veeva.

Actualizado el 03/03/2026

  • CRM Administrator (Veeva)
  • 2/3 years European Project

¿Dónde vas a trabajar?

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are +9.000 people in all four corners of the globe, inspired by patients and driven by science. UCB 'goes beyond' to create value for patients, and always with a human focus, whether that's on patients, employees, or our planet. Working for UCB, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

Descripción

  • Acting as the key interface between the European Operation Strategy Team and the local Business Units.
  • Leading the local execution of the global Operational Manager (OM) roadmap and own the Omnichannel Cycle Planning (OCCP) process for Iberia.
  • Responsible for the continuous improvement of operational tools and processes, the Veeva CRM "ORBIT" platform.
  • Develop the Omnichannel process, including training, support, and stakeholder alignment.
  • Represent Iberia in global OCCP and Insights Team initiatives, ensuring local needs are reflected in global developments.
  • Ensure data quality and ownership in Veeva across all relevant operational datasets.
  • Maintain and enhance the Digital Assistant and provide 2nd-level support for ORBIT/Qlik.
  • Drive adoption of innovative solutions and lead the Operations Champions Exchange community.

¿A quién buscamos (H/M/D)?

  • Hands-on experience with CRM systems, ideally Veeva ORBIT. Familiar with Salesforce based tools.
  • Strong analytical skills and ability to consolidate and interpret large data sets.
  • Demonstrated project management skills (planning, prioritization, time management).
  • Omnichannel experience preferred.
  • Excellent communication and presentation skills in Spanish and English.
  • Proficiency in MS Office, especially Excel; digital and IT-savvy.xperience in delivering software training to stakeholder-facing employees.
  • Strong problem-solving mindset and ability to work in both local and global teams.
  • Bachelor's degree required; Master's degree preferred.

¿Cuáles son tus beneficios?

  • Competitive yearly salary.
  • Temporary contract with potential for growth opportunities.
  • Full integration in a European Team. English mandatory.
  • Opportunity to work in UCB within the Pharma industry.
  • Collaborative and supportive company culture.
Ver más ofertas de empleo
Ignacio Mora
Indicar número de referencia para la oferta
JN-022026-6939862

Resumen de empleo

Sector
Tecnología
Sub Sector
Business Intelligence
Añadir industria
Healthcare / Pharmaceutical
Localización
Madrid
Tipo de Contracto
Temporary
Nombre del consultor
Ignacio Mora
Número de referencia
JN-022026-6939862

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