Insights Manager - Social Listening - English Bilingual

Madrid Permanente EUR35.000 - EUR40.000 por año Remoto / híbrido

Actualizado el 16/10/2023

  • Insights Manager - Social Listening - English Bilingual
  • International agency

¿Dónde vas a trabajar?

International agency

¿Qué harás en tu nuevo puesto?

As an Insights Manager - Social Listening - English Bilingual you will be responsible for managing medium to large scale secondary and digital analytics research projects. This will include using a suite of media monitoring and social listening tools, as well as media measurement methodologies, to track information and produce actionable research reports to guide our clients' communications strategy. The work will be primarily conducted in English so fluency, both written and verbal, is essential.

This is a unique opportunity to be a part of a highly visible, growing department and work with large global clients helping to analyse and shape their brand strategy and evaluate their performance.

Key Responsibilities

  • Manage secondary anddigitalanalytics projects from start to finish, working on multiple projects concurrently across a variety of sectors and methodologies. This will include:
    • Analyse media coverage (traditional print, online and / or social media)
    • Monitor key brands & topics - including sensitive ones - for our clients
    • Perform media measurement for internal and external communication actions or campaigns
    • Identify key influencers and trends relevant to our clients
    • Benchmark our clients with their direct competition
    • Conduct landscape and whitespace analysis for our clients so they can define their positioning on their market
  • Analyse quantitative and qualitative data, as well as historical performance, to produce actionable insights and strategic recommendations
  • Writing presentations, using visual storytelling, and presenting to clients
  • Client relationship management; be responsible for day-to-day client communications, understand their needs, offer guidance and counsel, provide them with both strategic and operational recommendations, etc.
  • Proposal writing, including methodological design and costing
  • Help manage accounts, supporting on proposal development, project management, and resource planning
  • Provide strategic and consultative guidance to the Edelman teams and our end clients
  • Mentor junior analysts on the team with executing methodological approaches into real-life implementation and production
  • Line management of 2-3 research executives

¿A quién buscamos (H/M/D)?

  • College or university degree in business, communications, social or political science, statistics, mathematics, economics, etc., or equivalent work experience in a similar role.
  • Previous experience in research (in an agency/research institute or in-house/client-side, etc.)
  • Substantial hands-on online & social listening experience, audience analysis or data/statistical analysis, preferably with exposure to consumer insights and media research
  • Expert knowledge of a mix of tools, including but not limited to:
    • Listening tools: Brandwatch, TalkWalker, Synthesio, Cision, NetBase, other
    • Audience profiling: Statista, Global Web Index, Demographics Pro, other
    • Search and web: Similar Web, Google AdWords, Answer The Public, other
    • Data analysis: Quid, Google Analytics, Tableau, other
    • Trends analysis: eMarketer, Mintel, Google Trends, WARC, other
  • Substantial experience with boolean searches and unstructured data
  • Strong analytical skills, with the ability to identify and clearly communicate patterns and research findings in a clear and succinct way
  • Experience creating presentations using visual storytelling.
  • Experience presenting to clients and managing stakeholders' relationships, both internal and external.
  • High degree of accuracy and attention to detail.
  • Strong project management skills, with the ability to manage medium to large scale projects from start to finish.
  • High level of organisation and time management skills with the ability to effectively prioritize tasks and respond to urgent requests.
  • Strong knowledge of the Microsoft Suite (Word, PowerPoint, Excel).
  • Excellent verbal and written communication skills.
  • An understanding of fundamental media & marketing principles.
  • An outgoing, 'can do' attitude with the ability to take responsibility for a variety of tasks.
  • A 'team player' who is willing to help colleagues whenever necessary.
  • Desire to learn, and a proactive attitude to doing so.
  • Curiosity about what makes people think and act the way they do.
  • Enjoys working in a dynamic & fast-paced environment.
  • International research experience is a distinct advantage.
  • Experience within a brand, public relations or consumer marketing insights agency is an advantage.
  • Fluency in English is a must, fluency in other languages is an advantage.

¿Cuáles son tus beneficios?

Carrer development, international environment.

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Resumen de empleo

Sub Sector
Media & Agency
Tipo de Contracto
Nombre del consultor
Ana Zayas
Número de referencia
Modalidad de trabajo
Remoto / híbrido

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