Group General Manager - Restaurant Group - Barcelona

Reporting to the Owners the Group General Manager will be responsible for:

• Collaborate with senior leadership to develop and implement expansion strategies, including market analysis, site selection, and feasibility studies.
• Set operational goals and benchmarks for new and existing locations to ensure successful openings and ongoing performance.
• Oversee the daily operations of all locations, ensuring consistency in service quality, food standards, and brand integrity.
• Develop and standardise operational procedures that can be replicated in new locations to facilitate growth.
• Lead recruitment efforts for management and staff at new locations, ensuring a high-quality workforce aligned with our culture.
• Provide training and ongoing support to new and existing teams, fostering a culture of excellence and accountability.
• Prepare and manage budgets for new openings, ensuring financial targets are met.
• Analyse sales and financial data to optimise profitability across all locations.
• Ensure exceptional guest experiences through training, monitoring, and feedback mechanisms.
• Address customer feedback and implement changes to improve service and satisfaction.
• Collaborate with the marketing team to promote new locations and enhance brand visibility.
• Monitor market trends and competitor activity to identify opportunities for differentiation and innovation.
• Ensure all locations meet health, safety, and compliance standards.
• Conduct regular audits and inspections to uphold operational standards.