Front of House Manager - Barcelona

Barcelona Permanente EUR50.000 - EUR55.000 por año

Actualizado el 18/05/2023

  • Posibilidad de crecimiento.
  • Pre apertura establecimiento hotelero.

Acerca de nuestro cliente

Barcelona Hotel Pre Opening.


  • Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships
  • Coordinate with heads of Revenue Management, Food and Beverage and Engineering to ensure that services are provided in an efficient and timely manner
  • Together with the Housekeeping manager, organize housekeeping activities, ensuring that the hotel is achieving cleanliness assured standards
  • Monitor and ensure that the Reservations team members perform their job functions to the highest standard at all times
  • Ensure that the reservation phone lines are attended at all times
  • Ensure that associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate
  • Have a thorough knowledge of hotel fire regulations and policy, accident reports and safety programs
  • Regularly conducting Front Office staff meetings for the purpose of keeping the staff informed, providing training and ensuring that associates are safety conscious and trained in safe work practices.
  • Ensure financial goals of the department are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives;

Perfil Buscado (H/M/D)

  • Hospitality degree or equivalent education/experience
  • At least three (3) full years of supervisory employment at the Front Office in a similar size and type of hotel
  • Very good understanding and knowledge of all other areas of the hotel, especially housekeeping operations and reservations
  • Requires supervision/management skills; extremely hands-on management style
  • Excellent verbal and written communication skills
  • Knowledge of cash handling and credit transaction procedures
  • Fluent in written and spoken Spanish, English and French

Qué ofrecemos

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Javier Murillo
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Resumen de empleo

Turismo y Hostelería
Sub Sector
Leisure, Travel & Tourism
Tipo de Contracto
Nombre del consultor
Javier Murillo
Número de referencia

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