Consultor Software (h/m)

Vitoria Permanente

Actualizado el 15/03/2024

  • SW Consultant
  • Vitoria o alrededores

¿Dónde vas a trabajar?

Reason of the vacancy is business expansion worldwide and to provide state-of-art solutions.

¿Qué harás en tu nuevo puesto?

* Guide customers in the use of own applications, understanding their challenges and processes to offer optimal solutions.

* Assist customers in the resolution of technical issues, provision of support via web-based platforms, phone or email.

* Follow up with customers to ensure correct resolutions to issues.

* Conduct possible testing on bug fixes and features.

* Recreate reported problems and inform the development team for further analysis.

* Document issues and manage incidents.

* Provide training to other technical service teams in the organization and/or end customers.

¿A quién buscamos (H/M/D)?

* Bachelor's or Master's degree (Computer Science, Engineering or other Sciences).

* Fluent in the use of English, both written and verbally.

* Problem solving abilities and analytical mindset.

* Multitasking abilities and capability to work in an organized manner.

* Availability for travels in an approximate 15% extent.

Advantageous knowledge:

* Previous experience in Software Support.

* Previous experience in the sheet metal industry.

* Knowledge of Dynamics 365 or Navision

¿Cuáles son tus beneficios?

Formato híbrido.

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Javier Montemayor
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Resumen de empleo

Sub Sector
Soporte Técnico
Technology & Telecoms
Tipo de Contracto
Nombre del consultor
Javier Montemayor
Número de referencia

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