Detalles del puesto

European Customer Service Manager

Barcelona   •   45,000EUR - 50,000EUR   •  Permanent   •  Publicado 03/05/16

Bullet points

  • Important multinacional company from the retail sector
  • European Customer Service Manager

Acerca de nuestro cliente

Important multinational company from the retail sector. Location: Barcelona

Descripción de la oferta

Our client is searching for the industry: Logistics Distribution and Supply Chain to cover a position as European Customer Service Manager and reporting to the European vice-president who will be responsible to:

  • Coordinate and check order data entry at European level
  • Collaborate with Logistic dept. concerning import and deliveries
  • Establish and apply priorities of deliveries among European countries and customers
  • Be responsible and coordinate product allocation
  • Follow up of order preparation and deliveries
  • Supervise and coordinate local customer service representatives (Spain, Italy, Germany, UK and Switzerland)
  • Establish and coordinate customer service ways of working and commercial procedures
  • Supervise and coordinate reverse logistics (returns)
  • Supervise deliveries (B2B and B2C)
  • Manage and control of the centralised European stock, coordinating and organising inventory strategies
  • Responsibility for a team of about 5/6 people in the processes described
  • Position reporting the European vice-president

Perfil buscado (h/m)

We are looking for an European Customer Service Manager with the following requirements:

  • Higher Education, University Degree (Field engineering, operations, economics or similar)
  • Minimum 5 years experience in a similar position supervising different countries, preferably in Shoes/Fashion industry
  • Knowledge of Retail and Wholesale channels
  • High level of English spoken and written, a second European language will be welcome (preferably German)

Qué Ofrecemos

Career plan. Opportunities of growing up.

Me interesa este trabajo

Haz clic en el botón Inscribirme con CV completo o en LinkedIn . Esta oferta con referencia 254592 será gestionada por Alfonso Caracuel
Como estás utilizando un dispositivo de Apple iOS no podemos cargar tu CV. Por favor inscríbete con tu perfil de @social_buttons. . Esta oferta con referencia 254592 será gestionada por Alfonso Caracuel