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Customer Service Manager Sector Retail/Food

Barcelona   •   40,000EUR   •  Permanent   •  Actualizado 27/09/16

Bullet points

  • National company from the retail/food sector located in Barcelona
  • Customer Service Manager

Acerca de nuestro cliente

  • National company from the retail/food sector located in Barcelona is looking for a Customer Service Manager Sector Retail/Food.

Descripción de la oferta

  • Coordinate and check order data entry at national level.
  • Collaborate with Logistic dept. concerning import and deliveries.
  • Establish and apply priorities of deliveries among Spain and customers.
  • Be responsible and coordinate product allocation.
  • Follow up of order preparation and deliveries.
  • Supervise and coordinate local customer service representatives.
  • Establish and coordinate customer service ways of working and commercial procedures.
  • Supervise and coordinate reverse logistics (returns).
  • Supervise deliveries.
  • Manage and control of the centralised stock, coordinating and organising inventory strategies.
  • Responsibility for a Customer Service Department.

Perfil buscado (h/m)

We are looking for a Customer Service Manager with the following requirements:

  • Higher Education, University Degree (Field engineering, operations, economics or similar)
  • Minimum 5 years as a Customer Service Manager Sector Retail/Food.
  • Knowledge of Retail channel.
  • High level of English spoken and written, a second European language will be welcome (preferably frech).

Qué Ofrecemos

  • Career plan. Opportunities of growing up.