Detalles del puesto

CRM Administrator (Salesforce)

Madrid   •  Temporary   •  Publicado 05/08/16

Bullet points

  • Google offers a 6 month project based in Madrid
  • Great experience with great people

Acerca de nuestro cliente

Google's Campus is Google's space for entrepreneurs

Descripción de la oferta

Responsibilities:

  • Serves as primary point of contact for triage, prioritization, and resolution of incoming support tickets.
  • Responsible for creation of reports & dashboards within Salesforce.
  • Performs advanced CRM administration tasks including building and maintaining workflow rules, lightning processes, approval processes, custom formulas, custom report types, and reporting snapshots.
  • Responsible for management of CRM platform (Salesforce) & marketing automation platform (ExactTarget) user accounts throughout their lifecycle, including setup, maintenance, and deactivation.
  • Maintains automations in ExactTarget to ensure correct CRM data is syncing bi-directionally.
  • Maintains on-demand catalog of training videos and documentation.
  • Delivers ongoing training on CRM, marketing automation platform, and website CMS.
  • Hosts weekly office hours to field ad-hoc requests and questions from users.

Perfil buscado (h/m)

Requirements:

  • 2-5 years of hands on design and development experience with custom solutions on the Force.com platform, including work in APEX, VisualForce, application integration, and data migration
  • Ability to manage multiple 3rd party products running on or integrated to Salesforce.com (CloudSync, Exact Target, Survey Monkey, etc.), Salesforce.com admin 201, admin 301 (preferred), dev 401 certification
  • Ability to manage custom fields, objects, layouts, list views, security configuration, complex workflows, and overall system configuration
  • Experience performing administration of data manipulation tasks such as data loading, merging of duplicates, ownership and task assignments, etc.



Nice to haves:

  • Self motivated
  • Resourceful and able to work independently and as part of a team
  • Excellent communication skills and the ability to synthesize complex data into concise messages and presentations for management
  • Desire to help people, solve problems and listen to intent and not just requests

Qué Ofrecemos

We offer a 6 month project based in Madrid (possibility to be extended)

Me interesa este trabajo

Haz clic en el botón Inscribirme con CV completo o en LinkedIn . Esta oferta con referencia 258113 será gestionada por Juan de Peñaranda
Como estás utilizando un dispositivo de Apple iOS no podemos cargar tu CV. Por favor inscríbete con tu perfil de @social_buttons. . Esta oferta con referencia 258113 será gestionada por Juan de Peñaranda