Detalles del puesto

CRM Administrator (Salesforce)

Madrid   •  Temporary   •  Publicado 05/08/16

Bullet points

  • Google offers a 6 month project based in Madrid
  • Great experience with great people

Acerca de nuestro cliente

Google's Campus is Google's space for entrepreneurs

Descripción de la oferta


  • Serves as primary point of contact for triage, prioritization, and resolution of incoming support tickets.
  • Responsible for creation of reports & dashboards within Salesforce.
  • Performs advanced CRM administration tasks including building and maintaining workflow rules, lightning processes, approval processes, custom formulas, custom report types, and reporting snapshots.
  • Responsible for management of CRM platform (Salesforce) & marketing automation platform (ExactTarget) user accounts throughout their lifecycle, including setup, maintenance, and deactivation.
  • Maintains automations in ExactTarget to ensure correct CRM data is syncing bi-directionally.
  • Maintains on-demand catalog of training videos and documentation.
  • Delivers ongoing training on CRM, marketing automation platform, and website CMS.
  • Hosts weekly office hours to field ad-hoc requests and questions from users.

Perfil buscado (h/m)


  • 2-5 years of hands on design and development experience with custom solutions on the platform, including work in APEX, VisualForce, application integration, and data migration
  • Ability to manage multiple 3rd party products running on or integrated to (CloudSync, Exact Target, Survey Monkey, etc.), admin 201, admin 301 (preferred), dev 401 certification
  • Ability to manage custom fields, objects, layouts, list views, security configuration, complex workflows, and overall system configuration
  • Experience performing administration of data manipulation tasks such as data loading, merging of duplicates, ownership and task assignments, etc.

Nice to haves:

  • Self motivated
  • Resourceful and able to work independently and as part of a team
  • Excellent communication skills and the ability to synthesize complex data into concise messages and presentations for management
  • Desire to help people, solve problems and listen to intent and not just requests

Qué Ofrecemos

We offer a 6 month project based in Madrid (possibility to be extended)

Me interesa este trabajo

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